Device service

In general, we offer device service for each of our devices and model series. For older models (production date before 2010) please contact us before sending in the device.

The device service at JETI includes several steps, which are listed and described here.

The calibration of JETI products is valid for one year. After this time it will not be guaranteed that the measuring results of the devices are still within the indicated uncertainty. Therefore, it is recommended to return them regularly for recalibration and additional device service.

JETI offers the following service for all its products (also for older devices which are out of production):

Screenshot of JETI Fit Tool
Screenshot of JETI Fit Tool
specbos automatic test
specbos automatic test
specbos 4001 measuring set up
specbos 4001 measuring set up
Example of a JETI calibration certificate
Example of a JETI calibration certificate

Spectroradiometer (specbos 1xx1, spectraval 15x1)

  • Incoming inspection of the device
  • First measuring test
  • Mechanical and optical alignment test, if necessary readjustment
  • Firm- and software updates (USB-stick will be replaced)
  • Wavelength check and recalibration (low pressure discharge lamps HgAr, Cd, software JETI FitTool)
  • Sensitivity recalibration (included in software JETI LiVal, but password protected)
    • Spectral Radiance with OL 455 (Gooch & Housego, traceable to NIST)
    • Spectral Irradiance with OL 200/ UV 40 (Gooch & Housego, traceable to NIST)
    • Spectral Radiant flux with Wi40/G (Osram, traceable to PTB)
  • Automatic test measurements (3 times on 20 different spectra) to check device stability, device intercomparability and comparability to a reference unit (CS-2000 of Konica Minolta)
  • Issuing of the calibration certificate (please see downloads below)

Spectrocolorimeter (specbos 4001)

  • Mechanical and optical alignment test
  • Firm- and software update
  • Wavelength check and possibly recalibration (low pressure discharge lamps HgAr, software JETI FitTool)
  • Sensitivity recalibration with White standard (traceable to BAM)
  • (included in software JETI Color, but password protected) → Screenshot JETI Color
  • Test measurements (3 times on 12 BCR tiles) to check device stability, device intercomparability and comparability to BCR values
  • Issuing of the calibration certificate (please see downloads below)

Spectrophotometer (specbos 2001, specbos 2101), OEM spectrometer

  • Mechanical and optical alignment test
  • Firm- and software update
  • Wavelength check and recalibration (low pressure discharge lamps HgAr, Cd, software JETI FitTool) → Screen shot see below
  • Linearity check (with software JETI VersaSpec)
  • Issuing of the calibration certificate (please see downloads below)
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